The second-hand marketplace Users Voice Anger Regarding Sizing Changes

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for female and kids' apparel without notifying all users about the change.

Online Platforms Response

Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.

The company said the new system was more in line with similar services.

It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.

Size Classification Updates

Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.

Member Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Required Changes

Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.

Service Background

The service features exceeding 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.

Lori Bryan
Lori Bryan

Elara is a certified fitness coach and wellness advocate with over a decade of experience in helping individuals achieve their health goals.